Accountability Officer

About Village of Peace Organization for Afghans (VOPFA)

Village of Peace Organization for Afghans (VOPFA) is a non-governmental and non-profit organization situated in Bamyan, Central Province of Afghanistan. Bamyan is one of thirty-four provinces in Afghanistan with population of approximately 418,500 inhabitants (CSO, 2011). It is a mountainous and semi-mountainous area with natural beauty rather than any other region, where the main occupation is agriculture and animal husbandry. However, the Human Development Index (HDI) ranks the area amongst the low developed in the country, with limited infrastructure, multidimensional vulnerabilities such as high birth rate, high unemployment, and most importantly widespread poverty. This distressing situation prompted the formation of VOPOFA in 2002, with an aim of addressing the social problems caused by such poverty.

VOPOFA has been operating under its legalized registration number: (129) at Ministry of Economy of the Islamic Republic of Afghanistan since 2002 in Kabul Afghanistan and reregistered with some reforms and changes in 2005. The organization situated across Central Afghanistan and vary in its common initiatives and activities at national level. The organization aims to rebuild Afghanistan by breaking the cycles of violence, poverty and injustice through means of sustainable economic development and social investment. The main target groups are the most vulnerable people of society – orphans, widows, most vulnerable families and the disabled. The overriding purpose of the VOPOFA is to work in partnership with these community groups, in order to promote self-reliant activities through local initiatives, reducing poverty and instigating action towards development.

Job Summary

Accountability Officer will be responsible for orienting the project team on the accountability, ensuring beneficiary complains are received and responded in a timely manner. 

Duties & Responsibilities

1. Support the design of the accountability log-frame for the projects.
2. Ensure accountability plans are developed and well-coordinated with project staffs and organization.
3. Ensure key information (VOPOFA Code of Conduct, its accountability mechanisms in place, external accountability mechanisms), reach beneficiaries using a number of methods such as: leaflets, posters, orientation and group discussions with community representatives and members, hotline.
4. Develop and roll out effective community-based complaint and response mechanisms in collaboration with Programme Staff, such as: hotline, complaint box, etc.
5. Conduct regular meetings with beneficiaries and local stakeholder on a structured basis including: focus groups discussions; household interviews; key informant interviews.
6. Direct management of the complaint mechanism in place, in respect of the confidentiality of the information received. 
7. Take action on the complaints received, such as providing the requested information, or referring the case to the relevant staff responsible to address it (depending on the nature of the request or complaint);
8. Manage the dedicated VOPOFA Accountability tools, to track the status of each case and ensure that follow-ups are being made, and strive to increase levels of beneficiary satisfaction with the follow-ups provided by VOPOFA.
9. Provide regular quantitative and qualitative accountability reports, in coordination with the M&Es officers and Program.
10. Work closely with program teams to ensure all feedback is incorporated into approaches and future programs, where possible.
11. Support the preparation of periodical internal and external reports to ensure they are in line with the accountability mechanism.
12. Compile monthly accountability reports and file all accountability and feedback materials.
13. Perform other duties as assigned by the supervisor.

Job Requirements

Education:

Bachelor’s degree, preferably in social science, international development, or a related field. 

Work experience:    

3 years’ experience in working with NNGOs/INGOs with relevant community development/training and capacity building focus

Languages:         

·       Excellent speaking, writing and understanding of English and Dari is required.

Computer skills:     

·       Excellent knowledge of Microsoft Office application.

Others:

·       Strong critical thinking and reasoning skill

Experience in training, community consultation, and systems development;

Understanding and familiarity with data management;

Hands-on experience of monitoring and supporting community-based development program.

Excellent report writing, communication (written and verbal) skills, and strong IT skills;

Experience in facilitating focus group discussions with local communities and reporting.

Strong facilitation and communication skills;

Good reporting skills including compilation, analysis & presentation

Submission Guideline

Qualified applicants who are exactly suitable with above criteria are requested to send their CVs + Cover Letters and clearly mention the job title and vacancy number in the subject line; otherwise, their application will not be considered.

Functional Area

Accounting/Finance

Countries

Submission Email

hr.officer@vopofa.org

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