About LasPay

Welcome to LasPay! LasPay, a brand of Las Pa Las, is an innovative fintech venture born from a strategic partnership between Moby Group and Quqnoos Investment LLC. We are transforming Afghanistan's financial sector by providing digital and Islamic financial services tailored to the unique needs of its people. Our focus is on making financial services simple and accessible for everyone, from urban professionals to rural communities.

Job Summary

Job Summary: The Agent network Manager oversees the recruitment, training, performance evaluation and retention of agents, merchants and super-agents. The role focusses on optimizing agents’ productivity, ensuring compliance with company policies and enhancing customer satisfaction through collaboration with relevant departments.

Duties & Responsibilities

Key responsibilities of Agent Network Manager include but are not limited to:

·        Develop strategies to attract and retain agents, merchants, and super-agents.

·        Implement training programs covering product knowledge, compliance and assess their effectiveness.

·        Set performance goals, conduct evaluations and address performance issues.

·        Act as a point of contact for agents, merchants and super-agents and foster a motivating environment.

·        Ensure adherence to legal requirements and monitor agents’ behavior.

·        Align agent initiatives with business objectives and communicate changes effectively.

·        Analyze KPIs to assess agent performance and provide reports to management.

Job Requirements

·        Education: Bachelor’s degree in business or relevant field

·        Experience: at least 5 years of experience in agent management or sales.

·        Skills: Strong leadership, communication and analytical skills

o  Problem-solving, customer-focused approach and adaptable with a positive attitude toward mentorship.

o  Ability to efficiently communication in English, Dari and Pashto Languages.

Submission Guideline

Interested and qualified candidates are encouraged to apply. Please clearly state the vacancy title and reference number in the subject line of your email. Ensure your documents (CV and cover letter) are combined into a single PDF file, titled with your full name, and submit them to the following email address before the deadline:

Email: jobs@laspay.com

Only shortlisted candidates will be contacted for further steps.

Functional Area

Account Finance and E Banking

Countries

Afghanistan

Provinces

Kabul

Submission Email

jobs@laspay.com

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