American Citizen Services Assistant

About U.S. Embassy

Job Summary

American Citizen Services Assistant FSN-07

Duties & Responsibilities

The U.S. Embassy in Kabul is seeking individuals for the position of American Citizen Services Assistant with the Consular Section.

Job Requirements

Education: Completion of secondary (High) school is required.
Experience: 2 years in general clerical work including basic computer skills and 1 year customer service experience required.
Language: Level 4 English and Level 4 Dari or Pashto is required.
Knowledge: The incumbent must have familiarity with travel documents, Afghan civil registry documents and a detailed understanding of Afghan immigration, citizenship, property, and other laws as they relate to U.S. citizens in Afghanistan.
Abilities and Skills: The incumbent must have excellent customer service skills, as well as proficiency in data entry. Must have good knowledge of Microsoft Office suite, and excellent interpersonal skills for discussing citizenship and immigration laws. Must have the ability to persuade and negotiate with U.S. citizens from official and civilian backgrounds, while maintaining the highest degree discretion and good judgment.

Submission Guideline

SUBMIT APPLICATION TO

Human Resources Office, U.S. Embassy Kabul:

Subject line must be: (American Citizen Services Assistant VA 15-114) or your application may not be considered.


CLOSING DATE FOR THIS POSITION: (September 29, 2015)

Functional Area

General

Countries

Submission Email

kabuljobs@state.gov

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