Application Administrator

About Afghanistan Payments Systems (APS)

Job Summary

The primary responsibility of this position will be maintenance, review, and analyze effectiveness and efficiency of existing applications & strategies for further improvement of the application and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system applications and software, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners. And he/she will work under the direct supervision of the Head of Technologies /CTO.

Duties & Responsibilities

The Application Administrator (AA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of existing application, full application functionality and software related to infrastructure and existing applications.

This individual will assist with technical issues in the Initiation and Planning phases of our standard Project Management Methodology during the project implementation phase. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development stage to production stage by performing operations activities within the project life-cycle.

Main responsibilities:

Analyze, improve & maintain existing applications’ effectiveness, efficiency and strategy for further improvements in functionality of the application

Monitoring and enforcement of security policies and procedure for software applications

Ability of application fine tuning, configuration, administration and monitoring

Analyze custom administrative software requests and present solutions

Provision of customer support and technical direction for problem resolution

Optimizing performance of application by proactive maintenance and process improvements

Management and planning application software upgrades

Making sure functionality of application

Ability of making sure any new software integration into existing systems meeting functional requirements and system compliance

Coordination in the design, development and implementation of enterprise software application

Daily monitoring and capacity planning for enterprise system and applications

Build custom reports and dashboards to support management decision making

Providing support and problem solution regarding application to end users

Supervising application assistant, application support analyst and other application related staffs

Performing other duties as assigned by line manager and management

Analyzing business requirements and recommending software application as per business plan

Ability to work under pressure and deliver project milestones and production deadlines.

Ability to resolve or escalate problems.

Experience deploying distributed monitoring infrastructure with a large web-based company.

Experience with common development tools and practices.

Responsible for maintaining, documenting and improving our newly establishing infrastructure.

Responsible for maintaining impeccable uptime by proactively monitoring and implementing disaster recovery and business continuity plans.

Maintain and expand our high frequency monitoring system.

Lead efforts to evaluate new tools and technologies and take leading edge techniques and technologies into use in our operational stack.

Perform Day End (EoD) and Day begin operation on daily basis.

Operations and Support

Perform daily application and its functionality monitoring, verifying the integrity and availability of application to the users

Installation, implementation and supporting IT software application support existing infrastructure

Support and serve as technical person in development of application as per request

Full knowledge regarding third tier, two tier and other enterprise infrastructure and systems

Troubleshoots to resolve system related problems, coordination with relevant system administrators regarding problem resolution and user support

Assist in development of policies, procedures, programs and application as required

Creating user documentation, and train personnel on existing and new applications software

Keep up to date with latest technology
Maintenance:

Maintenance of application administration and troubleshooting

Provide upper level support to users having difficulties with applications

Establishing and maintaining effective working relationship with users and management

Troubleshooting techniques used to resolve application related problems

Ensuring functionality, availability, dependability and reliability of existing applications

Maintaining confidentiality of data, information and materials

Maintain operational, configuration, or other procedures.

Perform periodic performance reporting to support capacity planning.

And any other task that may assign by the manager

Job Requirements

Bachelor (4-year) degree, with a technical major, such as engineering or computer science.

At least 5 years’ experience working in a production, banking environment.

At least 2 years personal experience supporting payment switches and/or banking applications such as Flexcube, Virmati

Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.

Experience and knowledge of banking & payment systems, applications

Submission Guideline

Interested candidates should submit a current resume with a cover letter to the mentioned email before COB May 27, 2015.
Please state the Vacancy No. and title of the position in the subject of your e-mail.

Note: Only short listed candidates will be contacted for the interview.

Functional Area

IT - Software

Countries

Submission Email

info@aps.af

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