· Participate in training workshops and capacity building programs.

· Train the next generation of arbitrators

· To facilitate communication between disputants to guide parties to ward mutual agreement

· To clarify issues, concerns, needs, and interests of all parties involved

· To conduct initial meetings with disputants to outline the arbitration process

· To settle procedural matters such as witness numbers or time requirements

· To set up appointments for parties to meet for arbitration

· To interview the parties, agents, experts, or witnesses to obtain information about disputed issues

· To prepare settlement agreements for disputants to sign

· To apply relevant laws, regulations, policies, or precedents to reach conclusions

· To evaluate information from documents such as claim applications, etc.

· To act fairly to both parties.

· Not to delegate the duty to other person(s)

· To decide all matters referred.

· To act together with other arbitrators.

· To keep the arbitration confidential.

· To conduct the arbitration fairly and without undue delay.

· To effectively resolve the dispute between the parties by rendering a Valid Award.