Billing and Collection Clerk

About DABS

Job Summary

As listed below:

Duties & Responsibilities

Distinguishing Characteristics
Is required to file and keep records, adjust billing errors, trace payments received without remittance advice to determine account to be credited. This position deals with administration of delinquent accounts; operates data entry devices; calculates customers’ average monthly consumption to determine electricity costs. Updates and maintains electronic and/or paper records of all transactions involving customer accounts, including monies received, prepares analysis breakdown of billing computations; prepares final notices for mailing to delinquent industrial customers.
• Processing data from meter reading
• Verifying meter reading data
• Bill preparation
• Checking accuracy and quality of billing
• Identifying irregularities in data, filter meter reading errors, verify data in the field
• Preparing bill distribution
• Working order generation
• Entering data in system from the inspection department and technical services
• Payment tracking and assisting with the processing of delinquent accounts
• Tracing payments received without remittance advice to determine account to be credited
• Updating and maintaining electronic and/or paper records of all transactions involving customer accounts, including monies received and customer calls
• Preparing analysis of breakdown of billing computations indicating for commercial and industrial consumers how bills are computed
• Preparing final notices for mailing to delinquent industrial customers
• Preparing disconnection work orders
• Entering data for reconnections
• Updating data from bank statements, customer payment reports and other sources
• Achieving KPIs

Supervision Received
Works under the supervision and management of Head of Billing Unit.

Job Requirements

Graduation from high school and one (1) year of experience in cashiering, customer service, and/or billing, preferably with a utility.

Submission Guideline

We are an equal opportunity employer and provide along with regular benefits extensive learning opportunities through training programs within the country as well as outside the country.
Interested applicants should send their resume to the Human Resources Directorate, Da Afghanistan Breshna Sherkat (DABS) Chaman Houzuri, Kabul, Islamic Republic of Afghanistan or email at: hr@dabs.af

You are required to mention the name of the post and the Vacancy No. you are applying for in the subject of your email otherwise your email will not be considered as received one.
Please note that only short-listed candidates will be acknowledged.

Functional Area

Sales/Marketing

Countries

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