See all jobs

Branch Manager (Main Branch + Kote Sangi Branch)

Afghanistan Commercial bank, Multi Location

This job is expired
Bachelor's Degree
Multi Location ()
Full Time
1827

About Afghanistan Commercial bank

Job Summary

Branch Manager

Duties & Responsibilities


Achieve individual and branch sales targets through new customer acquisition, referrals, and retention.

Perform pre audits to identify and mitigate operational risks and to ensure ongoing adherence with compliance procedures

Provides leadership, training and supervision. Delegates day to day operations to branch operations manager, other operational officers or any other branch personnel.

Develops new deposit ,loan and fee business. Provides superior customer service, customer relationships and promote the sales and service culture through coaching, guidance and staff motivation

Be knowledgeable about all deposit, business and loan products and impart training to staff

Responsible for the general maintenance of the facility. Ensure that all security procedures are strictly followed, branch is operationally sound and satisfactory audit ratings are achieved

Collaborate in the hiring, training and retention of the staff.

Supervise, coach and develop staff regarding service expectations, policies, procedures, products, systems and transactions

Facilitates regular employee meetings to discuss goals, disseminates banks information and discuss operational issues etc

Monitor performance of individual employees through performance management system and appraisals

Responsible for the growing customer base, value of relationship through internal and external marketing programs

Develop and grow business and client relationships. Maintain good public relations with customers, staff and community

Ensure customers needs are fully met

Managing difficult situations with customers and provide them with resolutions and additional options. Ensure quick and proper responses to all reasonable customer requests

Maintain highest level of confidentiality with respect to customer information and all other information obtained

Contribute to fulfillment of department and banks objectives and goals

Comply with banks policies, procedures and regulations

Meet expectations for attendance and punctuality of self and team members

Surprise verification of cash periodically

Any other job assigned

Job Requirements


Bachelors degree with emphasis in business, finance, marketing field

Professional training in banking related functions is a plus

Prior experience in banking or related financial services industry

2 – 3 years of experience in middle or senior managerial positon in bank

Solid knowledge of banking and Afghanistan Banking law and regulations

Comprehensive knowledge of the branch’s operation and performances

Excellence customer service and managerial skills

Quantitative problem solving skills

Excellent oral and written communication skills

Have high ethical standards and integrity in both their personal and professional dealings

Submission Guideline

Interested and Qualified applicants are required to send their Cover Letter and CV to email below

Functional Area

Banking

Countries

Submission Email

careers@acbank.com.af

Post Date

Jul 25, 2016

Closing Date

Aug 02, 2016

Reference

ACB/HO/RT/006-009

Number of Vacancies

2

Salary Range

Salary is negotiable

Years of Experience

4 years

Probation Period

3 month

Contract Type

Permanent

Contract Duration

Not Specified

Contract Extensible

true

Minimum Education

Bachelor's Degree

Gender

Any