Business Academy Trainer

About Roshan (TDCA)

Roshan (Telecom Development Company Afghanistan Ltd) is Afghanistan’s leading telecommunications provider, with coverage in over 230 cities and towns and approximately 3.5 million active subscribers. Roshan directly employs more than 1,100 people and provides indirect employment to more than 25,000 people. Since its inception six years ago, Roshan has invested approximately $430 million in Afghanistan and is the country’s single largest investor and tax payer. Roshan is deeply committed to Afghanistan’s reconstruction and socio-economic development. The Aga Khan Fund for Economic Development (AKFED), part of the Aga Khan Development Network (AKDN), is a major shareholder of Roshan and promotes private initiatives and building economically sound enterprises in the developing world. Also owned in part by Monaco Telecom International (MTI) and TeliaSonera, Roshan brings international expertise to Afghanistan and is committed to the highest standards of network quality and coverage for the people of Afghanistan.

Job Summary

Roshan Business Academy is a new initiative by Roshan telecom. The RBA is established for employee career growth. The RBA will work as an academy for capacity building, growth, learning, and the overall development of the staff skills set & competencies to perform well and achieve the personal and organizational goals & objectives in efficient & effective manner. The Business academy trainer will be conducting trainings for employee capacity building at Roshan Telecom

Duties & Responsibilities

MAJOR RESPONSIBILITIES:

• Complies with the internal policies, regulations of the Business academy and overall corporation.
• To prepare and regularly update the curriculum of the business academy.
• To update the training manuals, policies & procedures on the regular basis in the share drive.
• To conduct need assessments for the identification of the training needs within the organization.
• To work closely with the head of the departments, Supervisors for getting feedback about the effectiveness of the trainings and its impact on trainees.
• To have a follow up with the regional office’s trainers and training process.
• Ensures the safety of documents containing confidential information and entrusted materials of the company including the presentations as well.
• Prepares the necessary materials, slides along with the lecture notes and the training booklets for training programs including both short term & long-term courses.
• Participates in the preparation and planning of strategies, goals and needs of the business academy in accordance with the overall strategy of the organization in relation to Trainings.
• Collects various books and learning materials for the library of the business academy and held meetings to stimulate self-learning of employees.
• Plans programs, courses, sessions (at the request of the head) and, if necessary, identified based on his own observation, and is also responsible for the quality of the trainings provided.
• Creates and updates materials and books for training.
• Organizes training; (prepares places and equipment necessary for conducting the training sessions) in all regions.
• Constantly improves and enhances the effectiveness of the learning process using best practices.
• Preparing the training notes to be shared with the trainees as a reference material for each training.
• Prepares, updates, and applies tests to determine the level of knowledge of the training among trainees.
• Provides written reports on the performance of the trainees during the training session.
• Conducting the performance evaluations on regular basis for the trainees by visiting shops or online surveys.
• Generating & delivering the periodic reports to direct manager.
• Provides direct supervisor with information about any emergency.
• Performs other direct management instructions within its competence.
• Performing additional assignments/tasks related to the activities of the department assigned by the direct supervisor.

DIRECT REPORT AND THEIR POSITIONS:  

This Position will require Frequent Interactions with: 

• Roshan Sales team, overall Management  

Internal Stakeholders:  

• Roshan Staff 

ACADEMIC QUALIFICATION 

• Master’s degree in business administration. 

Job Requirements

EXPERIENCES:

•  At least 5 years of practical experience in university level teaching or Trainings

SKILLS AND COMPETENCES  

• Training Content development & design. 
• Rules and standards of communication in sales. 
• To have knowledge of sales, marketing & management. 
• Good presentation skills. 
• Effective problem solving/conflict resolving skills. 
• To be updated about new methods & approaches of trainings. 
• To be a good team player. 
• To have an effective convincing power. 
• To be knowledgeable in the areas of sales operation in telecom. 
• Be able to visit different regions. 

IT KNOWLEDGE 

• Ms Office package 

NATIONALITY 

• Afghan

Daily Activities: 

• Conducting Training need assessments.
• Conducting Trainings.
• Doing the Pre, post & training quality evaluations.
• Creation of curriculum, lecture notes & booklets for training session.
• Frequent travel to provinces

Submission Guideline

Interested candidates may send their CVs to the following email address:

hr@roshan.af

Functional Area

Education/ Training

Countries

Afghanistan

Provinces

Kabul

Submission Email

hr@roshan.af

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