CHRO - Chief Human Resources Officer

About MTN Afghanistan

MTN Afghanistan is a leading multinational telecommunications company, committed to delivering world-class connectivity solutions and fostering a culture of innovation, excellence, and people-first leadership. Our success is driven by our people, and we believe that strategic human resource management is at the core of our continued growth.

To further strengthen our leadership team, we are seeking a Chief Human Resources Officer to lead our HR function at an executive level. This pivotal role will be instrumental in shaping our workforce strategy, driving organizational transformation, and ensuring our people remain our strongest asset.

Job Summary

The Chief Human Resources Officer will serve as a strategic business partner to the CEO and Executive Leadership Team, providing visionary leadership in all HR functions. The role requires a forward-thinking leader who can balance business priorities with a people-centric approach, drive cultural transformation, and lead large-scale HR initiatives in a multinational environment.

This is an opportunity for a seasoned HR leader who can design, develop, and execute strategic HR initiatives that drive operational efficiency, workforce productivity, and employee engagement in alignment with business goals.

Duties & Responsibilities

Strategic HR Leadership & Business Alignment

• Develop and implement a comprehensive HR strategy aligned with the company’s vision, business objectives, and growth plans.
• Act as a trusted advisor to the CEO and Executive Leadership Team, ensuring HR strategies drive business transformation and organizational success.
• Drive workforce planning, succession planning, and leadership development to build a sustainable talent pipeline.
• Lead the HR transformation journey, implementing industry-leading best practices in talent management, employee experience, and organizational development.

Talent Acquisition & Employer Branding

• Design and execute a talent acquisition strategy, ensuring the attraction, selection, and retention of top-tier professionals.
• Strengthen the employer brand, positioning the company as an employer of choice in the telecommunications industry.
• Implement robust diversity, equity, and inclusion (DEI) programs to promote a culture of respect and equal opportunity.

Training, Learning & Development

• Develop and oversee a corporate learning and development strategy, ensuring employees acquire critical skills for business success.
• Design and implement leadership development programs to strengthen managerial capabilities and future-ready leaders.
• Partner with business leaders to identify training needs, develop tailored learning solutions, and track training effectiveness.
• Lead digital learning initiatives, incorporating e-learning, AI-driven training platforms, and blended learning models.
• Establish a culture of continuous learning and professional development, ensuring employees have access to career-enhancing opportunities.

Organizational Development & Change Management

• Lead organizational development (OD) initiatives, ensuring alignment with business transformation and growth objectives.
• Design and implement change management strategies to support company-wide transformations, restructuring, and mergers/acquisitions.
• Conduct organizational diagnostics to assess culture, leadership effectiveness, and employee engagement.
• Develop and drive succession planning programs, ensuring a strong leadership pipeline across all levels.
• Implement HR analytics and workforce planning models to optimize organizational structure and agility.

Performance Management & Employee Engagement

• Develop and enhance a high-performance culture, ensuring alignment between individual goals and organizational objectives.
• Oversee the performance management framework, ensuring a fair, transparent, and merit-based evaluation system.
• Lead employee engagement initiatives, driving motivation, satisfaction, and organizational commitment at all levels.
• Conduct employee pulse surveys and implement initiatives to address feedback and enhance workplace experience.

HR Digitalization & Process Optimization

• Drive HR digital transformation, leveraging HR analytics, AI, and automation to enhance HR service delivery.
• Implement HRIS and data-driven HR decision-making to improve workforce planning and operational efficiency.
• Streamline HR policies, procedures, and processes to foster agility and scalability.

Compensation, Benefits & Total Rewards

• Design and oversee a competitive total rewards strategy, ensuring market-aligned compensation and benefits structures.
• Partner with finance and business leaders to manage HR budgets, ensuring cost-effective and value-driven HR investments.
• Enhance employee well-being programs, including health, financial, and career development benefits.

Regulatory Compliance & Corporate Governance

• Ensure compliance with labor laws, employment regulations, and industry best practices across multiple geographies.
• Serve as a liaison with legal teams to manage employee relations, labor disputes, and corporate governance matters.
• Oversee HR risk management, ensuring policies and practices align with corporate ethics and regulatory requirements.

Stakeholder Management & Culture Building

• Act as the culture champion, driving organizational values and reinforcing a positive, high-trust workplace culture.

Build strong relationships with internal stakeholders (executive leadership, department heads, employees) and external partners (regulatory bodies, industry associations, consultants, and recruitment firms).

Job Requirements

Qualifications & Experience

• Master’s degree in HR, Business Administration, Organizational Development, or a related field.
• Minimum of 15+ years of progressive HR leadership experience, with at least 5 years in a senior executive role.
• Strong background in the telecommunications, technology, or multinational corporate sectors preferred.
• Proven experience in leading large HR teams and managing complex, multi-country HR operations.
• Deep expertise in HR strategy, talent management, organizational development, and HR digitalization.

Key Competencies & Leadership Attributes

• Strategic Visionary: Ability to translate business goals into HR strategies that deliver results.
• Inspirational Leader: Proven capability to lead, mentor, and develop high-performing HR teams.
• Business Acumen: Strong commercial mindset, with a deep understanding of business operations and financial impact.
• Change Agent: Experience in organizational transformation, restructuring, and culture change management.
• Influential Communicator: Strong stakeholder management and executive communication skills.
• Ethical and People-First Approach: High integrity, professionalism, and a deep passion for people development.

Submission Guideline

Interested afghan nationals can send their applications and resumes (with three valid references) by April 17, 2025, to careers.afghanistan@mtn.com

Please mention the name of the position you are applying in your e-mail subject line.

Also fill out the attached job-application and send it along with your CV to the mentioned email.

Applications received after the deadline and those that do not meet the requirements mentioned above will not be considered.

Only short-listed candidates will be contacted for the interview(s)

Functional Area

Human Resources

Countries

Afghanistan

Provinces

Kabul

Submission Email

careers.afghanistan@mtn.com

Attachments

Job Application Form.xlsx

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