General Manager: Mobile Financial Services ( MoMo)

About MTN Afghanistan

MTN Afghanistan is the subsidiary company of MTN Group operating in 22 countries with a subscriber base of over 200 Millions. MTN provides GSM services in Afghanistan. MTN Afghanistan Mobile Money is also separate entity providing Financial services across the Afghanistan. We are looking for qualified and experienced candidates to fill the vacant position(s).

Job Summary

Mission/ Core purpose of the Job:

Deploy strategy to shape and direct the Mobile Financial Services business. Provide strategic leadership in the use of technology innovatively to improve and automate the delivery of financial services thereby making processes for partner (companies & business owners) and consumers efficient, effective and for value add.

Duties & Responsibilities

·      Ensure the development of Mobile Financial Services by putting in place a strategy, strategic growth plan, and providing clear direction and structure.

·      Deliver agreed business goals in accordance with overall business strategy with a high focus on Fintech workflow processes, the user experience (UX) as well as user journey mapping. 

·      Responsibility for FinTech governance and compliance to national regulations and internal best practices

·      Promote an ‘MTN centric’ and ‘partnership approach’ to developing strong relationships with other divisions/working groups and ensure adherence to governance structure.

·      Provide overall direction for Financial Services by scanning and identifying new opportunities, analysing changes in the competitive landscape, analysing trends, costs, forecasts and implementing them for business value add.

·      Partner with the Sales Regional team to ensure that the distribution and merchant network has presence across the country and the distribution network is managed to deliver on the expected strategy.

·      Develop financial and mobile money ecosystem through strategic partnerships.

·      Strategic management of the overall financial performance of each Financial Services product and commercial expenses by analysing and controlling financial reports, creating and administering commercial budgets

·      Evaluate operational processes for the Mobile Financial Services business area and improve opportunities to promote a customer focused culture.

·      Ensure that all SLAs are aligned to Mobile Financial Services Go-To-Market plan regarding agent creation, agent modification and commission payments.

·      Build Partnership and SLAs to manage the different platform performance, upgrades and any other modifications.

·      Ensure all relevant activities, trends, revenues and costs in the Financial Services structure are reported on effectively for governance and business purposes. 

·      Establish a well-resourced operations team to support the entire Financial Services delivery on the market include virtulized talent.

·      Partner with Corporate Services division to ensure that the legal and compliance requirements of the Mobile Financial Services business are aligned to the regulatory laws of the Mobile Financial Services industry.

Job Requirements

Education:

·      A Degree in Finance, Business Administration, Engineering or Marketing

An MBA/Master’s Degree is a must

Experience:     

·      Minimum of 10 to 8 years’ Senior Management experience in Technology, Distribution and/or Financial Services

Preferably 3 to 4 years’ experience Csuite experience. (Multinational, Technology, Financial Services and/ or Fintech

Knowledge:

·      Knowledge of risk and regulatory of the Mobile Financial Services/FINTECH

·      Effective oral and written communication and stakeholder management including Senior Management, Government, Regulators, Financial institutions, Academia and the General Public

·      Ability to establish policies, priorities to manage and evaluate projects

·      Good understanding of FINTECH / MoMo

·      Technology savvy including working technology

·      Ability to develop comprehensive and detailed business case to drive a business initiative including budget management

·      Comprehensive knowledge of Central Bank rules and regulations

·      Comprehensive knowledge of payment ecosystem

Product and Services management including Product development, roll out and product performance management

Skills / physical competencies:

·      Vision and direction - Define business unit objectives to ensure that staff at all levels understand expectations and targets. Create a long-term vision of excellence and success, and generate deep-seated excitement, enthusiasm and commitment to that vision

·      Customer Centricity – Internal and External across various touch points.

·      Ability to manage self and team performance, good conflict management, takes and manages accountability

·      Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently

·      Empower teams to deliver on targets through promoting interaction, cohesion, and synergy

·      Interpersonal Skills - Leadership, customer centricity, collaborative and coaches & develops direct reports

·      Change Maker – Adapting to and influencing change when appropriate or necessary

·      Personal Skills - Trustworthy, integrity and ethical in dealings

·      Operating Skills - Ability to focus on priorities and plans, manages and monitors work effectively

·      Organisational Positioning Skills - Good written and verbal communication, presentation Skills, commitment to the organization

·      Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities.

·      Ability to handle issues with tact and diplomacy

·      Feedback and Coaching 

·      Ability to perform relevant data analysis to drive the business toward success

Negotiation and influencing skills

Submission Guideline

Interested Afghan Nationals can send their applications and resumes (with three valid references) by May15, 2021.

Please mention the name of the position you are applying in your email subject line.

Applications received after the deadline and those, which do not meet the requirements mentioned above, will not be considered.

Only shortlisted candidates will be contacted for the interview (s).

Functional Area

Business Administration

Countries

Submission Email

Careers.afghanistan@mtn.com

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