Information and Knowledge Management Specialist

About EZ-KAR C1

The Eshteghal Zaiee – Karmondena (EZ-Kar) Program aims to strengthen the enabling environment for economic opportunities in cities where there is a high influx of displaced people. This will be pursued by increasing the returnees’ access to civil documents, providing short-term employment opportunities, improving market enabling infrastructure, and supporting investor friendly regulatory reforms.

The project design as mentioned above, will include multiple implementing and coordinating agencies, namely Ministry of Foreign Affairs (MoFA), Ministry of Refugees and Repatriation (MoRR), Kabul Municipality, and Independent Directorate of Local Governance (IDLG). At the central level, Ministry of Economy (MoEC) will serve as the lead line Ministry responsible for inter-ministerial coordination among stakeholders within the Government. MoEC, with the World Bank and other donors, will carry out overall management and project oversight across the Implementing Agencies (IAs) and other relevant agencies that are a part of the wider migration response strategy under Displacement and Returnee Executive Committee (DiREC).

This assignment particularly relates to Component 1 of the Project, which will support Afghan refugees (both registered and unregistered) in Pakistan and their voluntary repatriation. The Ministry of Foreign Affairs (MoFA) will be the Implementing Agency (IA) for the component, both in Afghanistan and in Pakistan, while the Ministry of Refugees and Repatriation (MoRR) will be involved in the implementation of communications activities. The component provides technical assistance, institutional support and training, necessary equipment, and operational assistance to MoFA to: (a) enhance its capacity to provide consular services (such as issuance of passports and verification of certificates); (b) develop and implement a joint communication strategy for MoFA and MoRR to disseminate information to Afghan refugees in Pakistan in order to facilitate their access to economic opportunities and social services through information centers at Afghan missions (embassy and consulted) in selected cities of Pakistan, in collaboration with MoRR; and (c) support day-to-day implementation of Component 1 of the Project.

Job Summary

The main role of the Information and Knowledge Management Specialist is to collect, organize, and record/store information and data related to Afghan refugees in Pakistan and returnees, including on policies, regulations, and services provided to them

Duties & Responsibilities

The main role of the Information and Knowledge Management Specialist is to collect, organize, and record/store information and data related to Afghan refugees in Pakistan and returnees, including on policies, regulations, and services provided to them. This should be done by contacting and consulting various agencies, stakeholders, and their documents and publications. The Information and Knowledge Management Specialist should also keep abreast of technical and demographical information regarding Afghan refugees and returnees, and should be able to retrieve and provide necessary information in required formats.

Tasks and Activates:

1.    As a member of the Joint Communications Committee (JCC) between MoFA and MoRR, contribute to the development of the Joint Communications Strategy.

2.    As required by the Communications Firm to be hired to implement the Joint Communications Strategy (JCS) for Component 1, provide necessary information, data, and contents to be used for the communications materials and products to be developed by them.

3.    As a member of the Joint Communications Committee (JCC) between MoFA and MoRR, take part in reviewing and approving the communications materials and products developed and used by the Communications Firm.

4.    Keep regular contact and communication with MoRR stakeholders, including other GoIRA ministries and agencies, CSO, UNHCR, IOM, UNOCHA, and other international governmental and non-governmental organizations, to collect and gather refugee related knowledge and information.

5.    Develop and maintain an updated database/depository of information related to refugees and returnees, specifically in Pakistan and Afghanistan. Keep information on refugee/returnee related policies and regulations up to date and stored in a systematic and organized manner, so that they can be retrieved easily when needed.

6.    Collect, organize, continuously update information related to services provided to Afghan refugees in Pakistan and returnees (including beneficiary eligibility criteria and application processes involved in accessing these services).

7.    Compile and update refugee and returnees related data from variety of sources (such as CSO, UNHCR, IOM, and UNOCHA), to allow for easy access and use by GoIRA and EZ-Kar users.

8.    When requested, present data and information related to refugees and returnees in easily accessible formats and with dates and sources, so that they can be used for analysis, evaluation, processing, and insertion in reports, briefs, and other communications materials pertaining to refugees and returnees and required for EZ-Kar activities.

9.    Keep contact and communication with Afghan Refugee Attaches in Pakistan and establish two-way channels of communication for information and data sharing purposes.

10. As needs arise, develop and run mechanisms/tools to collect specific data and information related to refugees and returnees.

11. As needs arise, contribute to the development of survey instruments or other qualitative and quantitative data collection tools to support research and studies related to refugees and returnees in Pakistan and Afghanistan.

12. Work with Research Directorate of MoRR, especially civil servants, to provide advice, training and technical support, and transfer knowledge.

13. Perform any other relevant tasks as directed by the supervisor. 

Job Requirements

·        Education: Minimum Bachelor’s Degree in Social Science, Economics, Public Administration, or other relevant fields. Master’s Degree or above in similar disciplines preferred.

·        Work Experience: With a Bachelor’s Degree minimum of five years of working experience in similar posts (e.g. knowledge management for a governmental or civil society organization). Three and two years of similar experience for those with a Master’s and a Doctorate’s Degrees, respectively.

1.    Expert level knowledge to work with database/information repository programs (e.g. Access)

2.    Excellent report/brief writing, and data presentation skills

3.    Ability to articulate and summarize complex information succinctly

4.    Data collection skills (preparing surveys and other data collection instruments)

5.    Professional level MS Office and competency (Word, Excel, Access, PowerPoint)

6.    Proficiency in English Language, with advanced reading and writing skills

7.    Proficiency in Dari or Pashto

8.    Familiarity with migration, refugees, and returnee’s agenda and status in Afghanistan an advantage

9.    Teamwork and high social and cultural skills

Submission Guideline

·        Please submit your application package (Updated CV, and a one-page cover letter, which demonstrates eligibility and interest). The subject line must be (Information and Knowledge Management Specialist - Ez-Kar- MoFA), otherwise your application will not be considered for the evaluation.

·        Email: mofa.ezkar@gmail.com

Functional Area

Social Science

Economic Growth

Administrative

Countries

Submission Email

mofa.ezkar@gmail.com

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