ISP Engineer

About Western ICT Solution

Western Ltd. is an independent, private investment communication company owned 100% by Afghan investors. With its head office located in Kabul and 4 branches across Afghanistan,

Western Ltd. is holding a valid business license from Afghanistan Investment Support Agency (AISA) under registration number D-83565 with an Approved Certificate from the Ministry of Commerce and a National ISP license from the Afghanistan Telecom Regulatory Authority (ATRA) Ministry of Communication & Information Technology (MCIT).  

Providing high quality, fast, reliable, and cost-effective internet services and enjoying a highly qualified management team and well trained, experienced technicians, as well as the latest technology along with additional redundant backbone, supports from United Kingdom, Germany, Hong Kong, and UAE, Western Ltd. has been a leading Internet Services Provider (ISP) in Afghanistan for more than 9 years.

Job Summary

Western ISP is looking for expert ISP Technical Support Engineer. As the applicant show high performance and qualification in the selection process, he can be selected as ISP Technical Team Leader

Duties & Responsibilities

• Responsible for troubleshooting and supporting all Giganor LAN WAN network & users' devices.
• Responsible for installing and configuring new base station support technical team in the field.
• Responsible for supporting Wireless internal and external customers.
• Responsible for supporting Customer care technical team technical problems.
• Installation, configuration & deployment of all network and customer wireless equipment.
• Responsible for preparation of network diagram planning and graph to customers.
• Managing stocks of equipment, consumables and other technical team works.
• Responsible for providing support, including procedural documentation and relevant reports.
• Responsible for network troubleshooting, support technical team solve technical issues.
• Support technical team arrange a team for installation troubleshooting manage the professional team.

Job Requirements

A bachelor's degree in IT/ BCS Honor is required.

Excellent verbal & written communication skills & customer relation skills.

Extremely customer service oriented.

Minimum of 2 or 3 Years of professional experience in the IT field with ISP companies.

Capable of utilizing hand tools and test equipment o perform work.

Ability to work independently and resourceful with god imitative and discipline.

Willing to work nights & weekends when necessary.

Should have a pleasant personality

Should be hardworking, sincere, honest, dedicated, and self-achiever.

Submission Guideline

You can send your CVs via email, selected candidates will be contacted through email and phone call.

Functional Area

Technical

Networking

IT - Software

IT - Hardware

Countries

Submission Email

hr@western.af

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