Primary Responsibilities and Main Duties:

• Installation of Head Office BMS systems including Servers, access control

• Maintenance and service of BMS, Servers, Storages and backup systems

• Provide training on-site to the end user

• Service calls and fault finding to CCTV Operators

• To become fully conversant with other areas of the business and office procedures

• To be flexible in order to undertake the many different areas of work that are required, such as project work, producing reports etc.

• To produce accurate work to a high professional standard paying attention to detail

• To maintain a clean, tidy and safe working environment

• Maintain computer security and backups or other procedures as instructed

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

• Perform periodic performance reporting to support capacity planning.

• Taking ownership of incidents/problems, auctioning and updating logged tickets and ensuring escalation paths are followed.

• Implementing, supporting and maintaining robust procedures that ensure the effective operation and availability of BMS systems.

The ideal candidate must:

• Treat all information and knowledge gained in the workplace as confidential

• Be prepared to work both individually and as a team member

• Work in a cheerful, polite, respectful and professional manner

• Conduct themselves at all times in accordance with the It Security and Bank policy