IT Technician

About UA Telecom

UA Telecom is a dynamic and rapidly expanding Internet Service Provider (ISP) in Afghanistan. with operations dating back to 2013. We deliver reliable, high-speed internet services nationwide, utilizing technologies such Wireless, Fiber Optic, Microwave, and VSAT Platforms. Our focus is on providing practical, efficient connectivity solutions tailored to the unique needs of businesses, organizations, and individuals. As we continue to expand, we are dedicated to making a tangible impact by creating local job opportunities and fostering long-term social development in Afghanistan.

For more information, visit www.uatelecom.af

Job Summary

The IT Technician is responsible for managing the installation and troubleshooting of Wireless, Microwave, and VSAT links. The role includes resolving issues related to LAN network devices and addressing computer-related problems for customers through in-person support, phone consultations, or remote assistance. Additionally, the IT Technician provides technical support regarding computer operating systems, software applications, email configuration, installation processes, printing solutions, and the maintenance of customer LAN networks.

Duties & Responsibilities

• Perform installation, activation, and troubleshooting of wireless links in accordance with company guidelines.
• Execute the installation, activation, and troubleshooting of microwave links following established protocols.
• Conduct installation, activation, and troubleshooting of VSAT links while adhering to company policies.
• Install and configure LAN network devices to meet customer requirements effectively.
• Troubleshoot LAN network devices and provide the best solution in case of second option availability.
• Conduct surveys for network projects, arrange requirements, and implement solutions as needed.
• DVR camera wiring, installation, and configuring based on the requirement.
• UAT wireless base stations maintenance and resolving 1st level base station issues (in cooperation with Head Office)
• Installing Wire and Wireless equipment at UA wireless base stations and ensuring 100% functionality upon completion.
• Integrating technical solutions successfully done on-site and sharing it with other team members for future use.
• Detailed daily and weekly reports to under-assigned manager.

Job Requirements

Qualifications:

1. Bachelor’s degree in Computer Science and/ or relevant field.
2. A minimum of 3 years of experience in network installation and troubleshooting or relevant field.
3. Relevant certifications (e.g., Cisco CCNA, MCITP or equivalent) will be considered an advantage.
4. Strong problem-solving skills and the ability to communicate technical information effectively.
5. Full understanding and speaking of Dari, Pashto, and English language.

Competencies (in order of importance)

• Dependability — The job requires being reliable, responsible, dependable, and fulfilling obligations.
• Attention to Detail — The job requires being careful about detail and thorough in completing work tasks.
• Cooperation — The job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Analytical Thinking — The job requires analyzing information and using logic to address work-related issues and problems.
• Integrity — The job requires being honest and ethical.

Submission Guideline

Interested candidates are invited to submit their applications by May 31, 2025.

Please send a cover letter along with an updated CV in Word format to vacancies@uatelecom.af. To ensure your application is considered, please include the position title and vacancy number in the subject line of your email, formatted as below:

IT Technician | UAT-VA-IT-#2114-J

Only shortlisted candidates will be contacted for a written test or interview.

Functional Area

Information Technology

Network Technician

IT Support

Countries

Afghanistan

Provinces

Kabul

Submission Email

vacancies@uatelecom.af

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