Manager – Mobile Money Marketing

About MTN Afghanistan

MTN Afghanistan is the subsidiary company of MTN Group operating in 22 countries with a subscriber base of over 200 Millions. MTN provides GSM services in Afghanistan. We are looking for qualified and experienced candidates to fill the vacant position(s).

Job Summary

POSITION SUMMARY:

Mobile Money Marketing Manager is a very challenging role within the organization. Individual in this position is responsible to manage and lead MTN Mobile Money marketing and commercial activities from products design, pricing, CVM activities, revenues, products launch and product lifecycle management and achieve annual Business plan targets and KPIs.

Duties & Responsibilities

ESSENTIAL POSITION FUNCTIONS:

-         Strong solid understands of Mobile Money domain and its ecosystem designs and its relevant Products & a service that meets this segment market needs.

Identifying customer’s & channel pain points and address them with practically and effective way in coordination with Mobile Money sales Manager.

-         Responsible for achieving customers & agents base & revenue & subscribers base targets as per Business plan.

-         Designs & develops products propositioning and initial business case.

-         Ensure new products designs are in line with Mobile Money Business Unit strategy and objectives.

-         Monitor and evaluate existing products performance on an on-going basis.

-         Develop a mechanism for proactively identifying product related queries.

-         Ensure prompt resolution of identified product related issues.

-         Prepare and generate relevant reports on MoMo related products and their performance.

Provide information FAQs to guide sales & customer care teams for the use of new products and services.

-         Design product launch, post launch process & complaint handling process

-         Monitor and track the competition offering, market dynamics and communicate products and marketing changes to his line manager with proposed reaction.

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Work & coordinate with relevant departments like sales & distribution department, , technology, finance, CC & marketing communication as well as engaging with MTN Group team.

-         Proven ability to work independently and as part of a team – especially in complex and ambiguous work environments.

-         Detail-oriented and able to maintain a high level of ownership and accuracy on all work activities.

-         Can adapt and operate within a high-performance culture.

Job Requirements

-         Minimum of Bachelor's degree from a four-year college or university preferred (Business-related field or telecom engineering).

-         Relevant work experience in managing Mobile money.

JOB REQUIREMENTS:

-         Minimum of Bachelor's degree from a four-year college or university preferred (Business-related field or telecom engineering).

-         Relevant work experience in managing Mobile money.

-         Ability to build a business case and financial impact for each proposed product.

-         Informative with a high level of verbal & written communication skills.

-         Ability to multitask, as well as work efficiently and effectively within required deadlines.

-         The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment is required.

-         Strong work ethic and a high level of professionalism

-         Ability to operate in a diverse multicultural, multinational work environment & exhibiting appropriate sensitivities.

-         Excellent presentation and interpersonal skills.

-         Proactive, creative & self motivated.

Submission Guideline

Interested Afghan Nationals can send their applications and resumes (with three valid references) by February 13, 2020.

Please mention the name of the position you are applying in your email subject line.

Applications received after the deadline and those, which do not meet the requirements mentioned above, will not be considered.

Only shortlisted candidates will be contacted for the interview (s).

Functional Area

Sales/Marketing

Countries

Submission Email

careers.afghanistan@mtn.com

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