About Kardan Schools

This is Kardan School of Excellence

Job Summary

The role of the Parent Relation Officer is to connect parents and school with information, resources and people. A critical responsibility of this role is to chart the customer journey, mapping and measuring how customer experiences at all touch points supports Kardan’s brand promise and encourages customer endorsement. The PRO also links between the school and Central Office’s (CO) Central Admissions and Marketing Offices. A PR Officer promotes the school. The PRO helps assist new parents in the admissions process. This role also involves marketing the individual school and other Kardan schools.

Duties & Responsibilities

• Organizes and conducts events and activities for students with parental involvement.
• Presents talks and conducts regular forums with parents and encourages them to participate and be aware of their child’s progress.
• Has a deep understanding of the attitudes and concerns of the parents.
• Possesses strong interpersonal skills with the ability to lead and motivate a team.
• Retains problem solving skills and the ability to work independently.
• Coordinates with the rest of the school staff to achieve this objective and goals.
• Provides effective and efficient management of enquiries from prospective parents, making appointments as required and generating paper work for assessments.
• Manages and updates the school’s student information and admissions database.
• Provides an efficient and friendly service to all parents, visitors and students.
• Participate in training, other learning activities and performance development as required.
• Attends and participates in meetings as required.
• Adheres to the school policy regarding confidentiality.
• Contributes to the overall ethos/work/aims of the school.
• Creative, well-organized with excellent time management.
• Works as a guidance counselor for students.
• Prepare term reports of the activities and programs for the parents.
• Manages tours of the school for prospective families.
• Liaises with overseas prospective parents.
• Acknowledges leavers correspondence and updates concerned staff accordingly.
• Maintains open lines of communication to existing parents to ensure their concerns, complaints, and compliments feedback are handled effectively, efficiently and in a timely manner.
• Promotes the school to new parents, coordinating school tours and events, and creating newsletters for new and existing parents.
• Ensures parents submit the required documentation with applications and for registration with the regulatory authority.
• Attends school community events and meetings and reports on them.
• Liaises with the Admissions Officer to organize new families’ orientation.
• Communicates the schools/students’ achievements via internal and external channels.
• Liaises with the facilities team to ensure the campus is presentable and clean at all times.
• Remains diplomatic and calm in challenging situations.
• Works cooperatively with others.
• Acts as executive assistant to a designated Public Relation (PR) Manager.
• Establishes and maintains effective working relationships with other members of the team.
• Maintains regular attendance.
• Performs other duties as assigned. 

Job Requirements

• At least 2 years of relevant experience in a front house role or customer service role
• Bachelor's degree (Any subject), however having master’s degree would be an edge
• Good communication, interpersonal and analytical skills.
• Excellent computer skills, with good proficiency of Microsoft Office applications.
• Fluency in English, Dari and Pashto (Both Verbal and Written).

Submission Guideline

Interested candidates can send their CV and Cover Letter to the following email by clearing mentioning the job title and vacancy number at the subject line.

Functional Area

Public Relation

Countries

Submission Email

hr@kardanschool.edu.af

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