Retail Business Manager

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Job Summary

To achieve increased sales and customer satisfaction in ETISALAT points of sale in a particular district by supporting and giving operational means, resources, systems and value added services, within agreed budgets and in line with sales strategy and brand values

Duties & Responsibilities

• Retail Business Manager in Indirect Sales Department focuses on retail and telecom specialists (partners/distributors) who sell KANARTEL products and services and those of other telecom suppliers.
• To coach and develop his/her sales team in order to improve Indirect Sales, to achieve individual sales targets and customer satisfaction, by:
• Ensuring the appropriate establishment and organisation of sales team.
• Fostering co-operation and team spirit; assessing team, advising on selection and training needs.
• Evaluating performance and appraisals on performance, productivity and quality of work.
• Ensuring internal communication; holding meetings; motivating one-to-one and team building.
• Intervening in sales and operational problems.
• Providing on-the-job training in professional selling skills and techniques: requirement-based selling, sales analysis, targeted prospecting, and stages of a sales talk.
• Accompanying DCM (Distributor Channel Managers/CM (Channel Managers) on Partners/Distributors calls to assess and improve performance and sales results.
• Monitoring sales targets and results, business and sales planning and forecasting, sales representative’s time management.
• Ensuring compliance with procedures in line with Service Level Agreement.
• Being interface between sales representatives and internal departments.
• To report on sales results and to advise the National Indirect Sales Sr. Manager in sales strategy, objectives and productivity, inter alia:
• Analysing and reporting accurate information on the indirect

Job Requirements

• University degree in economics, business or telecommunications
• Should be able to handle most of the routine tasks with occasional guidance; required to support non-routine or complex tasks.
• Should be able to handle routine tasks without guidance and non-routine tasks with occasional guidance
• Should be able to handle routine and non-routine tasks with very little supervision; demonstrates the ability to understand and apply standards, procedures and guidelines. Expected to act with reasonable independence and required to supervise and guide others
• Required to demonstrate comprehensive understanding of the relevant concepts/principles and the ability to interpret, analyse and propose enhancements to the standards, instructions and guidelines to a wide variety of situations; required to act using own judgement and with little direct guidance; should be able to train and lead others in most of the specified procedures.
• : Should be able to demonstrate outstanding capability to devise and apply solutions to strategic issues; expected to be a role model to others and to set standards of excellence to inspire others to pursue overreaching goals

Submission Guideline

Only short-listed candidates whose applications responds to the above criteria will be contacted for interview.

The Subject line of your email must indicate the exact position and the Vacancy Number with the specific province name for which you are applying.

Address :Shahr-E-Naw, Charahe Shaheed, Ehsan Plaza, near Acber Organization, Kabul Afghanistan

careers@etisalat.af

Functional Area

Sales/Marketing

Countries

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