The systems analyst will have the following general responsibilities:
Evaluating clients’ business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Perform software and system requirement analysis and gathering, leading ongoing reviews of business processes and developing optimization strategies.
Leading and conducting meetings and presentations to share ideas and findings with regards to a client’s solution implementation.
Documenting and communicating requirements, solution strategies, and other technical documentation as required.
Document requirements in the form of user stories or software requirement specification documents to be communicated with developers for each solution implemented.
Develop prototypes and mockups for specific features and workflows within a given implementation.
Effectively communicating your insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Working closely with clients, technicians, software developers, QA officers, and other teams, and managerial staff within and outside of NETLINKS.
Providing training sessions to client staff for solutions being implemented.
Performing Quality Assurance and Testing on solutions, and report issues found.
Assist with data cleansing and data import of customer data when implementing new solutions.
Lead the configuration, deployment, and setup of client solutions.
Assist with managing projects, developing project plans, and monitoring performance.
Updating, implementing, and maintaining procedures within the Enterprise Solutions department.
Serving as a liaison between stakeholders and users.
Assist with monitoring deliverables and ensuring timely completion of projects.

In addition, the Systems Analyst will have the following responsibilities with ERP-based implementations:

Become fully acquainted and proficient with the ERP solutions used within NETLINKS, learn their standard workflows and features after being trained on the solution at NETLINKS.
Conduct Gap Analysis to identify gaps between requirements and what an ERP solution offers out of the box.
Document and communicate customizations and custom development requests for any given Odoo implementation.
Lead training sessions for numerous ERP modules and apps to clients.
Conduct data import and data cleansing of customer data and import them to the ERP system.
Lead ERP database setup and configuration and ensure apps reflect customer workflows and requirements.